Redeem Your Capital One Auto Pre-Approval Offer


  • You’ll need the code shown on the letter or email you received
  • Enter your last name (needs to match the email or letter)
  • If you don’t have a code you can login to view the offer
  • Begin by entering your code at
  • Customer support is available toll-free



Let’s face it, we all tend to delay the act of purchasing a new ride.  However, sometimes all it takes is a push in the right direction.  For example, a Capital One Auto Pre-Approval offer may very well be the motivation most of us need to say goodbye to that old jalopy.  In order to take advantage of the offer you received, enter the pre-approval code.  Once you enter the code go ahead and type in your last name before clicking the button to bring up your offer.  If you like what you see you can proceed with applying for the cash you need to get that much needed set of wheels!


Quick Notes on the Capital One Pre-Approval Offer


  • The code is 9 digits in length and located within the letter or email
  • A sample image shows where the code is located on the letter
  • Your last name must be the same as it is on the offer letter or email
  • You can call 844-648-5844 at any time for help with your pre-approval offer
  • Customer service is available from 9 AM to 9 PM ET Monday through Friday
  • Weekend customer service hours are from 10 AM through 7 PM ET


By the way, if you didn’t receive an offer you can still see if you pre-qualify for an auto loan from Capital One.  To do so, just click the Auto Financing link located at the bottom of  Please note that this process will have ZERO impact on your credit score (in other words GO FOR IT!).


Capital One Auto Finance Mailing Address & Fax Number

  • 7933 Preston Rd., Plano, TX 75024-2302
  • 866-722-0410


Ready to see your offer?  Enter your code here:


Already have an auto loan from Capital One?  Check out the Capital One Refi Offer Today!