Express Your Feedback Customer Survey


  • Express customers can save 20% at their next visit by providing feedback
  • The online survey should only take a few minutes to complete
  • A sample receipt is available to help you find the required information
  • Begin the survey by clicking the tab at


It goes without saying that customers like to feel appreciated. In addition to being valued, customers also love to SAVE MONEY. That’s where the Express Your Feedback survey comes into play.

In order to get started you’ll need to locate the receipt you received from your recent visit to Express. Here’s the next steps!


Steps For Taking the Survey at


  1. Enter the three codes found on your receipt (labeled S, R, and T)
  2. Next type in the date of your visit (or use the handy little calendar!)
  3. Confirm the time of your purchase as shown on your receipt
  4. Once you enter all of the information smash the Start button to begin


While the survey just take a few minutes, it’s important that you answer all of the questions. As a sweet little reward you’ll receive a 20% off coupon that you can use at your next visit to Express.

By the way, 20% off is almost unheard of in the world of consumer surveys. Needless to say the coupon can lead to some significant savings. Even more so if you’re a BIG spender.


Consumer Tip: Make sure you provide honest feedback when taking the Express Your Feedback Survey. This goes a long way to help Express provide for an improved experience at your next visit!



Survey Details at


Would you rather provide feedback in Spanish? Just go ahead and click the link at the bottom of the survey to switch languages.

Looking for the accessibility friendly version? There’s a link at the top of the survey that you can click to proceed.

Additionally, you can pull up the survey’s privacy policy and terms at the bottom off


Why express your feedback?


For starters, this is something that you can take care of in a matter of minutes. Sure, if the survey took half of your day to complete the juice WOULD NOT be worth the squeeze. But that’s not the case.

Two minutes of your time could save you HUNDREDS of dollars at your next visit to Express. And who doesn’t like buying stylish clothing at a deep discount?

In addition to the saving, you’ll need to consider the “feel good” aspect. Not only are you helping out a store you like to shop at, but you’re also helping out other shoppers. Think about it. When Express makes improvements based on your feedback it’s a win for EVERYONE!


Express Credit Card Details & Review


Looking to save even more? In addition to the Express Your Feedback survey you can haul in even more savings by using the Express Credit Card. Here are some of the perks!

  • Get up to 10% in Express Cash on every purchase
  • Customers who reach influencer or A-list status get a FREE birthday gift!
  • Earn retail credit card points faster by shopping more frequently at Express

While the card certainly isn’t for everyone, we highly recommend it for consumers who frequently visit Express. Why you ask? The more you shop the more you SAVE.

Just think about it. Wouldn’t you love saving 10% each and every time you scored some new clothes? Seems like a true no-brainer!

Meanwhile, the thrill of moving up in cardholder status is a reward in and of itself. Not to mention the additional savings you’ll receive as you do. And who doesn’t like receiving gifts on their birthday? Again, the card is a HIGH recommend for folks who frequent Express.


Express Contact Information


Customer Service – If you have general questions for Express you can contact the store’s customer service line between the hours of 7 AM and 12 AM ET at 888-397-1980.

Credit Card Customers – For questions about your Express Credit Card dial 800-201-4955. Please note that customer service is available by phone only between 8 AM and 9 PM ET Monday through Saturday. The good news is, you can get answers from the automated line 24 hours a day and 7 days a week! Talk about service with a smile.

In addition to making a phone call, you can also reach Express customer service by mail at 1 Express Drive, Columbus, OH 43230. Likewise Express Credit Card customers can write to PO Box 182273, Columbus, OH 43218-2273.